OASIS® Floral Products Service Level Agreement

Order Cut off Times

In order to hit the aligned delivery timeline all orders must be sent within the below hours:

Delivery Terms	Monday-Thursday	Friday	Note
UK Mainland	Until 3pm	All Orders are to be sent before 2pm for processing	All Weekend orders will be processed the following Monday All evening orders are processed the next working day
Northern Ireland	Until 3pm
Republic of Ireland	Until 3pm
Offshore Islands	Until 3pm

The cut off time for placing your order is 3pm, orders placed after this time will be processed the following working day.

The minimum order carriage paid value is £750.00 ex VAT.

Carriage paid delivery is our standard service where orders can be delivered anytime between the hours of 8.00am and 6.00pm.

If you require an AM/PM specific time we can arrange this for you, there is a charge of £5.00 per order, which we will absorb.

Additions can be made until the 3pm on the day that your main order was placed. Please consolidate your additions and place them with us in one transaction.

For orders that do not meet the minimum order value, please refer to the following chart.

Delivery Terms	Standard delivery times	Standard delivery costs*
UK Mainland	4 working days	£50.00 per order
Northern Ireland	6 working days
Republic of Ireland	6 working days
Offshore Islands	6 working days

*Orders will be delivered between 8:00am until 6:00pm.

Urgent Carton Orders

We are also able to send out a maximum of 5 cartons via our urgent carton service.

Cut off time for placing orders is 11am.

Deliveries are charged at: -

£10.00 per order, UK, next working day delivery.

£12.50 per order, Northern Ireland, 2 working day delivery

£15.00 per order, Southern Ireland and Highlands, 2 – 3 working day delivery

We offer additional delivery options which are charged at the following rates.

Pre 12pm, UK only, additional £3.00 per carton

Saturday delivery, UK only, additional £10.00 per carton.

Piece Service

We also offer a piece service that can be sent direct to you or your customer.

The product price for this service is 20% higher than your paid carton price.

Cut off time for placing orders is 11am.

The minimum order carriage paid value is:-

£85.00 ex VAT for the UK, next working day delivery

£85.00 ex VAT for Northern Ireland, 2 working day delivery

£100 for Southern Ireland and Highlands, 2 – 3 working day delivery

Orders that are below the minimum carriage paid value are charged at: -

£6.95 per order, UK, next working day delivery.

£9.95 per order, Northern Ireland, 2 working day delivery

£13.95 per order, Southern Ireland and Highlands, 2 – 3 working day delivery

We offer additional delivery options which are charged at the following rates.

Pre 12pm, UK only, additional £3.00 per order

Saturday delivery, UK only, additional £10.00 per order.

All of our OASIS® Floral Products terms and conditions can be found on our website, please speak with your account manager if you need any additional information.

As an OASIS® Floral Products wholesaler you benefit from our value proposition and our added value service: