OASIS® Floral Products Service Level Agreement

Order Cut off Times

In order to hit the aligned delivery timeline all orders must be sent within the below hours:

Delivery Terms

Monday-Thursday

Friday

Note

UK Mainland

Until 3pm

All Orders are to be sent before 2pm for processing

All Weekend orders will be processed the following Monday

All evening orders are processed the next working day

Northern Ireland

Until 3pm

Republic of Ireland

Until 3pm

Offshore Islands

Until 3pm

 

Carton Service

The cut off time for placing your order is 3pm, orders placed after this time will be processed the following working day.

The minimum order carriage paid value is £750.00 ex VAT.

 

Carriage paid delivery is our standard service where orders can be delivered anytime between the hours of 8.00am and 6.00pm.

 

If you require an AM/PM specific time we can arrange this for you, there is a charge of £5.00 per order, which we will absorb.


We offer additional delivery options which are charged at the following rates.

Pre 10AM £15.00 per order.


For orders that do not meet the minimum order value, please refer to the following chart.

 

 

Delivery Terms

Standard

delivery times

Standard

delivery costs*

Express next day

delivery costs

UK Mainland

2 working days

£50.00

per order

AM/PM – £55.00 per order

Pre-10am – £70.00 per order

Northern Ireland

2 working days

Republic of Ireland

2-3 working days

Offshore Islands

3 working days

*Orders will be delivered between 8:00am until 6:00pm.


Additions to a carton order

Additions can be made until the 3pm on the day that your main order was placed. Please consolidate your additions and place them with us in one transaction.


Urgent Carton Orders

We are also able to send out a maximum of 5 cartons via our urgent carton service.

Cut off time for placing orders is 11am.

Deliveries are charged at: -

£10.00 per order, UK, next working day delivery.

£12.50 per order, Northern Ireland, 2 working day delivery

£15.00 per order, Southern Ireland and Highlands, 2 – 3 working day delivery

 

We offer additional delivery options which are charged at the following rates.

Pre 12pm, UK only, additional £3.00 per carton

Saturday delivery, UK only, additional £10.00 per carton.

 

Piece Service

We also offer a piece service that can be sent direct to you or your customer.

The product price for this service is 20% higher than your paid carton price.

Cut off time for placing orders is 11am.

The minimum order carriage paid value is:-

£85.00 ex VAT for the UK, next working day delivery

£85.00 ex VAT for Northern Ireland, 2 working day delivery

£100 for Southern Ireland and Highlands, 2 – 3 working day delivery

 

Orders that are below the minimum carriage paid value are charged at: -

£6.95 per order, UK, next working day delivery.

£9.95 per order, Northern Ireland, 2 working day delivery

£13.95 per order, Southern Ireland and Highlands, 2 – 3 working day delivery

 

We offer additional delivery options which are charged at the following rates.

Pre 12pm, UK only, additional £3.00 per order

Saturday delivery, UK only, additional £10.00 per order.

 

All of our OASIS® Floral Products terms and conditions can be found on our website, please speak with your account manager if you need any additional information.

As an OASIS® Floral Products wholesaler you benefit from our value proposition and our added value service: